Walk-In Complaints

If you’ve called the police and made a complaint, and your local police department feels no criminal charges apply, you may still have a course of action.


In the event you disagree with the decision of your local law enforcement agency, it may be possible to discuss your case one-on-one with an Assistant State’s Attorney. Walk-in complaints are considered at the Will County State’s Attorney’s Office, 57 N. Ottawa Street (in downtown Joliet) on Tuesdays, Thursdays and Fridays from 1:30-4:00 p.m. The reception area is on the first floor after the security check point. Please leave your cellular phones in your vehicle. Because there are courtrooms in the building, security officers will not allow the public to bring in cellular phones with cameras.


For more information, call (815) 727-8453.


Our Ethical Obligation

The Office of the State’s Attorney ethically can not act as your attorney unless we file criminal charges. Therefore, if our office is unable to file a charge, we will provide you with a complete explanation as well as advice regarding small claims court.


Complaint Hours


1:30 PM to 4:00 PM

A copy of your police report is required to be considered for a conference.


Domestic Violence complaints are taken Monday through Friday during working hours from 8:30 – 4:30 p.m.


State’s Attorney Glasgow stops to talk with Shorewood K9 Officer John Coldwater

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Cache, a 2-year-old black Labrador working in Will County, is the only high-tech police dog in the Chicago area. (WLS)